Terms and Conditions

Order Acceptance

Your receipt of an e-mail order confirmation does not signify our acceptance of your order, nor does it confirm our offer to sell any products to you. Benchmark Media Systems reserves the right to accept or decline your order for any reason at any time. In some cases, additional verification is needed before your order can be accepted. If additional information is required, we will attempt to contact you via e-mail or phone using the information you provided with your order. Shipping and delivery times given on our site will not take effect until your order is approved. If we are unsuccessful in our attempts to contact you, we have the right to refuse or cancel your order regardless of whether or not your order has been confirmed with a confirmation e-mail.

Errors on Our Website

We make every effort to ensure that the information on Benchmark Media Systems's Online Store is complete, current and error-free. Despite these efforts, there may be instances where information regarding a product contains inaccurate or incomplete data, including with respect to price and availability. In the event a product is mispriced, Benchmark Media Systems reserves the right to cancel any orders placed for that item at the incorrect price.

Credit Card Procedures

For your convenience, your credit card will not be charged until your order ships. We will, however, obtain preauthorization from your credit card company prior to shipping your order which may result in a reduction in your available credit by your credit card company. Please contact your credit card company for more information. Orders that are canceled by either you or Benchmark Media Systems are not charged to your account if the cancellation occurs prior to shipment of your order. If you want to cancel your order after it has shipped, see our Returns Policy for instructions, or contact Benchmark Media Systems at 1-800-262-4675 or sales@benchmarkmedia.com for return instructions.

30 Day Policy

Click here to read our 30 Day Policy