USB DAC not recognized by Windows XP

USB DAC not recognized by Windows XP

I have a Benchmark DAC1 USB that I have been using for a couple of years.  I recently tried to connect it to a Dell Inspiron 6400 laptop and the DAC1 is not recognized.  The laptop detects a device but does not recognize what it is and cannot find a driver.  I am running Windows XP SP3 with all the latest patches.  My laptop recognizes a home made generic dac based on the PCM2702 DAC chip as USB Speakers without a problem.

 

Thanks for any help.

Update

The Benchmark DAC1 is no longer recognized by my original computer, so something must have happened in trying to connect to the laptop.